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Ashley Dudarenok

Ashley is a renowned digital China expert, entrepreneur and bestselling author. She’s the founder of a China digital consultancy ChoZan and China-focused marketing agency Alarice. She’s worked with big brands such as Coca Cola and Disney and is helping brands learn for and from China, the world’s largest and most digitized market.

customer centricity

How to Improve Customer Centricity?

Leave a Comment / Customer Centricity /

Customer centricity has emerged as a pivotal strategy for businesses seeking to thrive in today’s competitive environment. By placing customers at the heart of decision-making, organizations can significantly enhance customer satisfaction, loyalty, and overall profitability. This approach is particularly vital in diverse markets where customer expectations vary widely. For instance, a recent study indicates that […]

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future of retail

What is the Future of Retail?

Leave a Comment / The Future of Retail /

The future of retail is characterized by a seamless integration of online and offline experiences, driven by advancements in AI, augmented reality (AR), and data analytics. Retailers will increasingly leverage AI to personalize shopping experiences, optimize supply chains, and enhance customer service through chatbots and virtual assistants.  AR will enable customers to try products virtually,

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What is retail technology?

What is Retail Technology?

Leave a Comment / The Future of Retail /

Retail technology refers to digital software, platforms, and innovations that help retailers manage and optimize their operations. Typically, retail tech is used to improve the customer experience, increase efficiency and optimize profitability for retailers. The retail landscape has undergone significant changes due to advancements in technology, reshaping customer expectations and operational practices.  For instance, the

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Why Hire a Keynote Speaker

Why Hire a Keynote Speaker?

Leave a Comment / Customer Centricity, Learning From China, The Future of Retail, Trending in China /

The age old question “why hire a keynote speaker?”. Well, they distill complex ideas into engaging narratives, setting the stage for events with their ability to connect and inspire. A keynote speaker is important in establishing the event’s theme and guiding audience engagement, leaving a lasting impression that resonates long after the event concludes. Again,

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So, what’s up in China? 🇨🇳 Issue 206, covering 21 Nov – 27 Nov

Leave a Comment / Trending in China /

1. Jack Ma’s new venture—pre-packaged meals? ‘Hangzhou Ma’s Kitchen Food’ launches in Alibaba’s hometown. This marks Jack Ma’s new venture amid post-pandemic eating habit shifts. Despite plans to fund this through Alibaba share sales earlier, a stock price plunge has delayed these sales. (South China Morning Post) — 2. China’s new visa-free policy sparks tourism

So, what’s up in China? 🇨🇳 Issue 206, covering 21 Nov – 27 Nov Read More »

So, what’s up in China? 🇨🇳 Issue 205, covering 14 Nov – 20 Nov

Leave a Comment / Trending in China /

1. Does Japan and Thailand lose allure for Chinese tourists? China Trading Desk’s poll shows Japan dropped from the top to the 8th most popular travel destination for Chinese tourists. Thailand, initially the most popular this year, fell to the 6th place in Q3. Meanwhile, Singapore reigns in first. (Travel Daily News) — 2. Retail

So, what’s up in China? 🇨🇳 Issue 205, covering 14 Nov – 20 Nov Read More »

So, what’s up in China? 🇨🇳 Issue 204, covering 7 Nov – 13 Nov

Leave a Comment / Trending in China /

1. Big tech withheld Double 11 sales data. Alibaba and JD experienced sales growth during 2023 Double 11, but didn’t reveal exact revenues. Alibaba’s platforms saw 402 brands each surpassing 100 million yuan in GMV. JD reported over 60 brands each exceeding 1 billion yuan in transaction volume. (SCMP) — 2. Chinese elderly love K-pop?

So, what’s up in China? 🇨🇳 Issue 204, covering 7 Nov – 13 Nov Read More »

So, what’s up in China? 🇨🇳 Issue 203, covering 31 Oct – 6 Nov

Trending in China /

1. China’s future in AI and humanoid robots. The country will establish a humanoid robot innovation system by 2025. The goal is for China to become the global leader in this tech by 2027. (Yahoo! Finance) — 2. Shanghai now accepts overseas bank cards at key venues. Over 36,000 sales machines citywide will now accept

So, what’s up in China? 🇨🇳 Issue 203, covering 31 Oct – 6 Nov Read More »

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